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Privacy Policy

1. Information We Collect

We may collect and process the following personal information:

  • Full name

  • Contact details (email address, phone number)

  • Business name (if applicable)

  • Physical address (for deliveries, installations, or services)

  • Any information you provide through contact forms, bookings, or enquiries

We only collect information that is necessary to provide our services to you.

2. How We Use Your Information

Your personal information is used to:

  • Respond to enquiries and provide quotes

  • Deliver and manage our plant rental and styling services

  • Communicate with you regarding your booking or service

  • Improve our website and customer experience

  • Send occasional updates or marketing (only if you’ve opted in)

3. Sharing of Information

We respect your privacy and will never sell your personal information.

We may share your information with trusted third parties only when necessary, such as:

  • Delivery or logistics partners

  • Payment service providers (if applicable)

  • Website or hosting providers

All third parties are expected to handle your data securely and in accordance with privacy laws.

4. Cookies & Website Tracking

Our website may use cookies to:

  • Improve your browsing experience

  • Understand how visitors use our site

  • Help us improve functionality and performance

You can disable cookies in your browser settings if you prefer.

5. Protection of Your Information

We take reasonable technical and organisational measures to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access or disclosure

However, no online platform can guarantee absolute security.

6. Your Rights

In terms of POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable

  • Object to the processing of your information

To exercise these rights, please contact us using the details below.

7. Retention of Information

We only retain your personal information for as long as necessary to:

  • Fulfil the purpose it was collected for

  • Comply with legal or regulatory requirements

8. Contact Us

  • If you have any questions about this Privacy Policy or how your data is handled, please contact us:

  • 📧 Email: plantandpalmrentals@gmail.com
    📞 Phone: +27 76 535 2766
    🌐 Website: www.plantandpalmrentals.co.za

9. Updates to This Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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